FAQs

The nearest airport is Schiphol, you can take a 15 minute train to Amsterdam central station

Festival pass only includes general admission to all headline shows across the weekend of your experience. Some items may be provided as add-ons which can be purchased at a later date. 

Your accommodation and transfers must be booked separately 

Please bring valid ID, booking reference and email used when making your booking to the box office location shared prior to departure in exchange for your wristband. Wristbands will grant you entry to each of the events across the experience. 

If lost, please head to the box office and speak with the team.

Yes, a valid photo ID, passport or driving license may be requested when you collect your wristband.

ID WILL BE REQUIRED TO EXCHANGE FOR A WRISTBAND.  WE STRONGLY ADVICE THAT YOU DO NOT TRAVEL IF YOU ARE UNDER AGE.

Of course! We provide options including accommodation as well as without. Festival passes include all access to the headline shows throughout the experience. 

If you are unsure or have further questions, please reach out to us at info@aboderecords.com

Payments will have 3 attempts before cancelling entirely. Please reach out to us at info@aboderecords.com if you have missed a payment or log in via your account and make a manual payment when possible. As a reminder, if your trip cancels by default due to non-payment your payments are nonrefundable.

Bookings are non-refundable, including your deposit. However, if ABODE cancels the experience you will be entitled to a full refund or credit for a future experience.

We recommend adequate travel insurance should you not be able to attend.

If you would like to discuss your options, please contact us at info@aboderecords.com

Log into your Easol account on easol.com

If you have any questions regarding your trip please do not hesitate to reach out to us at info@aboderecords.com

This experience will run from the 29th November - 2nd of December 2024

Events will start on the first day/evening of the experience so please plan travel arrangements accordingly to ensure you do not miss the opening show.

The experience will end with checkout on the 2nd December 2024 and if you have further questions please reach out to us at info@aboderecords.com

We will only cancel in extreme circumstances and will always do our best to find new dates for the experience to take place. In the event we do need to make a significant change to the experience we will contact you with more details as soon as possible.

You can change the name of the booking and therefore transfer your booking over to someone else. To do this you will need to get the new lead booker to set up a profile using this link: myeasol.com/sign-up once this is done, let us know via email on info@aboderecords.com

Please note, you will only be able to transfer the whole booking over to someone new, partial booking transfers are not allowed. Bookings can only be changed with permission from both the lead booker and the guest taking over the booking

Each person can collect their festival wristband with their e-ticket, however, the lead booker may only sign off the lift passes. We hope you can understand our strict policy on this.

2 weeks prior to the festival we will send out an information pack which explains the location and confirmation of your accommodation. Further information can be found within your booking.